| Theme | Communication Skill in the Dialysis Medical Treatment | |
|---|---|---|
| Title | Medical communication | |
| Publish Date | 2004/09 | |
| Author | Masashi Kato | Department of Psychiatry and Behavioral Science, Tokal University School of Medecine |
| Author | Takashi Hosaka | Department of Psychiatry and Behavioral Science, Tokal University School of Medecine |
| [ Summary ] | Recently, medical communication has been focused on for the following reasons ; 1) more medical suites are based on incomplete communication between medical staff members and patients/families, 2) education on informed consent has not been provided although its importance has been recognized, and 3) comprehensive medical care seeing the patient as a whole being is needed rather than seeing them as simply an organ and/or a disease. Therefore, medical communication has been focused on the above problems. Medical communication is needed to establish a good relationship between medical staff members and patients/families, to provide medical care in a humanistic atmosphere, to reduce their discomfort, and to provide good suggestions for maintaining health inducing environments. The first step toward developing good medical communication is to establish rapport with the patients and their families. Next, non-verbal and verbal communication must be provided in various situations. Non-verbal communication includes attitude, body language, etc. Verbal communication includes open-ended questions, closed-ended questions and focused questions. However, the basic skill for medical communication is listening to what a patient has to say. |
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