| Theme |
Dialysis Safety Management Issues |
| Title |
Importance of communication and training for dialysis staffs |
| Author |
Joe Fujita |
Division of Social Work, Shirasagi Hospital |
| Author |
Hideki Nakanishi |
Department of Medical Safety Management, Shirasagi Hospital |
| [ Summary ] |
At this time, medical staff members are suffering from incidents of unexpected violence from patients or their families. This is new and severe problem for medical staff members because they cannot safely perform their duties. In this article, we introduce our trial in Jinshin-kai and problems related to communication between medical staff members and patients. In relation to resolving issues and preventing violence from patients or their families, we recommend that medical staff members be trained in communicating with patients and their families. Medical staff members who suffer from violencedirected towards them, need to also learn how and when to report these incidents. These measures area key to continuing to supply high quality medical care. |